Hilton Worldwide, Inc.
Kuwait City, Al Asimah, Kuwait
Job Description - Sales Executive (HOT0AB7K) Job Description Job Number: Work Locations Work Locations : Hampton Inn by Hilton Salmiya Kuwait Al Blajat Street Kuwait City A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel. What will I be doing? As Sales Executive,
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Kuwait City, Al Asimah, Kuwait
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Job Source: PakistanisinkuwaitKuwait City, Al Asimah, Kuwait
Job Duties and Responsibilities:
Plan and achieve monthly Sales Objectives (Output & Input).
Convert inbound leads generated through marketing efforts into actual sales. Also, proactively seek new sales using prospecting, follow-up, referral, and other available methods.
Maintain a deep understanding of the company’s software and services. Be able to explain how these solutions can benefit potential customers and address their specific pain points.
Use a consultative approach to understand each prospect’s unique requirements and provide solutions that align with their needs. Tailor product presentations and demonstrations accordingly.
Conduct virtual or in-person product demos and presentations to showcase the features and benefits of the property management solution.
Manage and maintain an organized sales pipeline to track and prioritize leads, opportunities, and follow-ups. Use CRM tools to stay organized.
Work toward achieving or exceeding monthly and quarterly sales targets and quotas set by the company.
Build and nurture positive relationships with potential clients. Address questions, concerns, and objections effectively and professionally.
Collaborate with marketing, product, and customer support teams to share customer insights, market trends, and feedback to improve the product and marketing strategies.
Stay updated on industry trends, competitors, and market conditions to identify opportunities for product improvement and differentiation.
Maintain accurate records of customer interactions, sales activities, and progress in the CRM system.
Collect and communicate customer feedback to the product development team for continuous product enhancement.
Handle and resolve customer inquiries, concerns, and issues promptly and professionally.
Ensure a smooth transition of new customers to the onboarding and customer relations teams after a sale is completed.
Generate regular sales reports and forecasts to track performance and provide insights to the management team.
Comply with company policies, pricing structures, and sales processes.
Skills
Knowledge, Skills and Abilities:
5+ years of experience in outbound/inbound sales, account management or equivalent roles.
Previous experience in sales, especially in a B2B or B2C sales role, is highly desirable. This could include inside sales, outbound sales, or other customer-facing positions.
A basic understanding of the real estate industry and property management can be beneficial. Familiarity with property management software and solutions is a plus.
Understanding of customer needs and a customer-centric mindset.
Expert with using CRM software, sales tracking tools, and other sales technology, experience with Hubspot, Zendesk and Ziwo is a plus.
Excellent negotiation and closing skills.
Skilled at identifying customer pain points and proposing solutions that meet those needs.
Adaptable and open to learning about new products and industry trends.
Self-disciplined and motivated to meet sales targets and quotas, especially when working independently.
Effective time management skills for managing leads, follow-ups, and sales activities.
Strong verbal and written communication skills in English and Arabic.
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