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Account Manager

, , Kuwait

Responsibilities

• Establishing strong customer relationships.

• Developing proposals to win new business.

• Using Customer Relationship Management (CRM) software to document and track sales opportunities.

• Demonstrating versatility in English written and oral skills to communicate effectively with diverse audiences, including employees, managers, technical and non-technical customers, and potential customers.

• Working effectively in a team setting.

• Preferably to know the GIS concepts and industry software.

• Assist Implementation Director/Management with development of team goals, providing team support, and with creating training documents to assist with team growth/development.

Requirements

• Four (4) or more years of successful experience as an Account Manager, or in other sales/customer service role.

• Advanced knowledge of the local government entities in Kuwait market, as well as the technology trends and the ability to translate this into solutions for customers.

• Expert visual storyteller and negotiator across all levels of an organization

• Knowledge of industry fiscal year, budgeting, and procurement cycles

• Solid knowledge in sales techniques, mechanism, and best practices

• Solid knowledge in customers services and types and relationship management

• Basic knowledge in the ESRI key products & services

• Working proficiency of company standard MS Windows and associated office productivity software tools (Word, Excel, PowerPoint)

• Demonstrated leadership experience.

• Sense of urgency necessary to meet goals, objectives, and deadlines.

• Excellent written, verbal and presentation skills. Able to communicate technical concepts to non-technical personnel.

Education

• Degree in Business, Computer Information Systems or related field or equivalent experience may be considered.

Generic & Specific Skills:

• Shall be able to read, write and speak English language freely.

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