Store General Manager – Food
Kuwait City, Al Asimah, Kuwait
Dean & Deluca is a food adventure. Friendly staff members offer tastes of cheeses, charcuterie, olive oils, exotic fruits, breads and pastries, chocolates and Arabic sweets and the restaurant prides itself on attentive, high quality service.
The Role:
This role is responsible for managing the day-to-day operations of the store, following company policies and procedures and ensuring that sales, profitability and customer service targets are met and ensuring that the most suitable products and services are available to the customer.
The focus of the General Manager's job is to improve the company performance and ensure business growth. To accomplish this goal, the General Manager will work towards increasing the store's market share by exploiting opportunities to maximise sales and profitability, and by increasing customer satisfaction.
Qualifications & Requirements:
You must have:
* At least 5 years' retail experience as a General Manager in a high-volume business ($15 million + annual sales)
* A university degree in an appropriate field, or equivalent experience
* Fluency in written and verbal English.
M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities
Qualifications & Requirements:
You must have:
* At least 5 years' retail experience as a General Manager in a high-volume business ($15 million + annual sales)
* A university degree in an appropriate field, or equivalent experience
* Fluency in written and verbal English.
About The Company
M.H. Alshaya is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Mothercare, H&M, Debenhams, American Eagle Outfitters, Harvey Nichols, Boots, Starbucks, The Cheesecake Factory, Vision Express, M.A.C, Victoria’s Secret, Pottery Barn and Office Depot. The company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and Office Supplies.
Alshaya’s stores can currently be found in 19 markets across the Middle East & North Africa, Russia, Turkey and Europe and it employs more than 32,000 people from over 110 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
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