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Application Consultant

Kuwait City, Al Asimah, Kuwait

Application Consultant opening for both our Kuwait and UAE offices.

Analyse customer requirements and prepare blueprints.

Provide timely, high quality and cost efficient consultancy and training services on ERP projects

Undertake business process reviews and make recommendations to customers

To resolve customer issues on time

Liaise with Project Managers/Development team lead on the specific requirements of the customer and to provide feedback on the outcomes of the consultancy/training

Document and communicate issues, risks, and changes.

Coordinate application updates, hotfixes, and upgrades to existing customers

Backup role for Application Support Desk and escalated support issues

Assist with creating and maintenance of internal and external product training curriculums and documentation.

Skills

University degree in Information Technology, Computer Science or related disciplines

Minimum 2 to 3 years’ experience in project delivery and implementation, preferably ERP solutions

Well experienced in working on design, configuration, training and support of ERP Projects

Knowledge of standard business processes.

Knowledge of F&B industry will an advantage

Hands-on experience in BI tools preferably Microsoft PowerBI.

Great communication and problem-solving skills

Highly self-motivated and directed, keen attention to detail

Ability to work in a fast-paced environment running multiple tasks under tight deadlines.

Exceptional customer service orientation

Extensive experience working in a team-oriented, collaborative environment.

Must have exposure to a proven implantation methodology

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