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Job Summary The role of a Customer Service Officer is primarily focused on providing high quality customer assistance. The officer will respond to various inquiries through sourcing, scheduling, deploying and debriefing. You will also assist Area Managers with the daily operations of the division and bring about new initiatives while acting as an
Reports To: Customer Service Manager
Department: Customer Service
Job Summary: A Customer Service Advisor is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction.
Key Responsibilities:
Receive all incoming calls; greet callers and route calls to appropriate p
Receive incoming calls at the call center. Maintain COMPANY standard etiquettes for calls (i.e., greeting, being polite).
Analyze the type of call and ensure proper understanding of the customer need and take necessary actions based on the need.
Acknowledge, act, and respond to any emails received for the customer care team in a timely manner.
Prom
We are looking for a passionate customer service officer to join our Kuwait team.
Your responsibilities would be as follows:
Interact with customers via various channels, including phone, email, chat, and in-person.
Provide timely and accurate information to customers' inquiries and concerns.
Identify and analyze customer issues, offering effective
Job Summary Answer incoming calls and respond to customer's emails
Resolve customer complaints
Identify and escalate issues to the Team Lead/Manager
Provide product and service information to customers
Research required information using available resources
Research, identify, and resolve customer complaints using applicable software
Route calls
The Customer Service Representative is responsible for improving the quality of services provided at Alghanim business functions. The job roles focus on taking preventative measures to deal with customers’ concerns and issues, being proactive prior to the occurrence of problems and complaints. It also involves gently handling upset customers and de
Role
The Operator performs routine and some non-routine, continuous and repetitive work primarily involved with the operation of a telephone switchboard and the maintenance of a computerized database of telephone information. Internal and external contacts are many and varied. Work requires sound judgment, computer skills, and good customer handlin
As a Customer Service Engineer at Swisslog Healthcare, you will perform all Customer Support duties and responsibilities relating to Swisslog products (AMTS and ADMS), which include preventive maintenance, corrective maintenance, warranty service, emergency service, on-call services, and promotion of company products and services as requested. We a
Customer Service Representative - Branches Customer Service Representative - Branches
Reports To
Branch Manager
Job Purpose
Deliver high quality service to customers through providing banking services
Generic Accountabilities
Generic Accountabilities are not specified for this role
Specific Accountabilities
Customer enquiries: Respond to c
Sales Coordinator & Customer Service – Shipping & Logistics(female) Posted: 15 Jul 2024
Sales Coordinator & Customer Service – Shipping & Logistics(Female)
* Min 1 year of experience in freight forwarding.
* Have experience in customer service.
* Candidates should be immediate joining.
* Visa transferable 18.
* Fluency in Hindi & English.
* Fem
Key Responsibilities:
Menu Development: Design and develop innovative dessert menus, incorporating seasonal ingredients and current trends.
Team Leadership: Lead, train, and mentor pastry staff, fostering a collaborative and productive kitchen atmosphere.
Quality Control: Ensure all pastries, desserts, and baked goods meet the highest quality
Job Source: Kaizen United Customer Service Company
Are you an experienced Service Advisor passionate about customer service? Join our client’s dynamic dealership in Kuwait!
The Role:
As a Service Advisor, you will be the main point of contact for customers, managing vehicle check-ins, updates, and ensuring a smooth service experience. Your strong organizational skills and ability to build custom
Are you an experienced Service Advisor passionate about customer service? Join our client’s dynamic dealership in Kuwait!
The Role:
As a Service Advisor, you will be the main point of contact for customers, managing vehicle check-ins, updates, and ensuring a smooth service experience. Your strong organizational skills and ability to build custome
Reporting To : Service Manager
Job Summary: An Automotive Technician is largely responsible for diagnosing and repairing vehicle engine systems.
Key Responsibilities:
Hands on repair for continental cars and other brands.
Perform repair work according to manufacturer guidelines.
Observe regular housekeeping rules of the work area to ensure safety
Reporting To : After Sales Manager
Job Summary: The Service Advisor is responsible for providing professional service to customers by accurately recording and organizing quality repair and maintenance services to enhance customer retention and facilitate the sales of new units in the long term.
Key Responsibilities:
Receive and greet customers,
Al Mulla Electronics Company is strategically partnering with a global leader and technology innovator in consumer electronics, home appliances, and HVAC systems and seeking an experienced and proactive Service Manager. This role will be pivotal in managing the Service functions for Home Appliances, Home Electronics, HVAC and Information Display Sy
Service Engineer Jobs in Al Kuwait, Kuwait by Aggreko Middle East
Service Engineer Aggreko Middle East - Al Kuwait, Kuwait Posted In 15/12/2013
Job Description:
Minimize equipment that is under repair and awaiting inspection whilst ensuring accurate and precise information is relayed to the Service Manager or Service Team Leader and Servic
The Service Assistant is responsible for providing safe, efficient, and reliable product and service delivery to customers, and identifying opportunities for improvement. The Service Assistant plans and executes non-Technology Lifecycle Management maintenance activities for a designated location. This person ensures that equipment is delivered on t
Support the development, alignment and implementation of the Customer Experience strategy & Roadmap.
Liaise with business functions in the implementation of CE strategy & Roadmap.
Deploy Voice of Customer (VOC) at all touch points. Consolidate reports, establish cross functional working forums, act upon customers’ feedback and generate new impro
Customer Relationship Manager:
The purpose of the Customer Relationship Manager role at Great Place to Work is to drive revenue growth by promoting and selling our range of GPTW Middle East services. This position plays a pivotal role in identifying and cultivating relationships with potential government and private sector customers by effectively
We are seeking a motivated and results-driven Bilingual Customer Success Executive to join our growing Auto parts sales team located in Kuwait. The ideal candidate will be passionate about customer satisfaction and will play a critical role in helping our clients maximize the value of our products and services.
Key Responsibilities:
Build and maint
The Store Customer Advisor transforms the store visit into a memorable luxury shopping experience. As Brand Ambassadors, they engage Customers in the discovery of our heritage through stories and create an atmosphere of passion and enthusiasm for the Zegna collections. The Customer Advisors build a relationship with each customer that lasts over ti
Monitoring and analyzing customer service metrics will be a key aspect of your role, as you strive to identify areas for improvement and implement strategies to optimize the efficiency and effectiveness of the customer service team.
Acting as the point of escalation for complex customer inquiries, you will work closely with the team to resolve issu
Responsibilities:
Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat.
Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction.
Troubleshoot technical issues and guide customers through product fea
Job Source: StriveNest
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